Our
Cancellation Policy

1. Standard Cancellation Policy

• Cancellations made [Insert Timeframe, e.g., "24 hours"] prior to the check-in date will incur no charges.
• Cancellations made within [Insert Timeframe, e.g., "24 hours"] of the check-in date will incur a cancellation fee equivalent to [Insert Amount or Percentage, e.g., "one night’s stay"].
• No-shows will be charged the full amount of the reservation.

2. Non-Refundable Bookings

• Reservations made under non-refundable rates cannot be canceled or modified, and no refunds will be provided.
• Full payment is required at the time of booking for non-refundable reservations.

3. Group Bookings

• For group bookings, cancellations must be made [Insert Timeframe, e.g., "30 days"] prior to the check-in date to avoid charges.
• Cancellations made after this period may incur a fee equivalent to [Insert Amount or Percentage, e.g., "50% of the total booking value"].
• Specific terms for group bookings will be detailed in the group booking agreement.

4. Special Circumstances

If cancellations are due to unforeseen circumstances such as medical emergencies or natural disasters, please contact us directly. We may consider waiving fees on a case-by-case basis at our discretion and subject to documentation.

5. Refunds

• Refunds for eligible cancellations will be processed to the original payment method within [Insert Timeframe, e.g., "7-10 business days"].
• Processing times may vary depending on the guest’s financial institution.

6. Contact Us

If you have questions or need assistance regarding cancellations, please contact us: