Our Privacy Policy

Hotel Four Waves ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, website, or use our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Postal address
• Payment information (e.g., credit card details)
• Identification documents (e.g., passport, driver’s license)

b. Non-Personal Information

• Browser type and version
• IP address
• Device information
• Cookies and usage data

c. Information Collected from Third Parties

• Booking details from third-party travel agencies
• Social media profiles (if you interact with us through social media platforms)

2. How We Use Your Information

We use the collected information for the following purposes:

• To process reservations and provide hotel services
• To improve our services and customer experience
• To communicate with you, including sending confirmations, updates, or promotional offers
• To comply with legal obligations and prevent fraud
• To personalize your stay and cater to your preferences

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with the following entities:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors or IT support.
• Legal Authorities: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, sale, or acquisition.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies may:

• Remember your preferences
• Analyze website traffic
• Deliver personalized advertisements

You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing

To exercise your rights, please contact us at [Insert Contact Email].

7. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the "Effective Date" noted.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: