Our
Cancellation Policy

1. General Refund Policy

• Refunds are available for cancellations made within the terms of our Cancellation Policy.
• Refunds will be processed to the original payment method only.
• Refund requests must be submitted through official channels (e.g., email or phone).

2. Non-Refundable Reservations

• Payments for non-refundable bookings are final and cannot be refunded.
• Modifications to non-refundable bookings are subject to availability and may incur additional charges.

3. Eligible Refunds

• Refunds will be processed for cancellations made within the applicable timeframe as per the booking terms.
• Refunds due to service disruptions (e.g., technical issues or natural disasters) will be assessed on a case-by-case basis.

4. Refund Processing Time

• Refunds will be processed within [Insert Timeframe, e.g., "7-10 business days"].
• The time taken for the refund to reflect in your account may vary depending on your financial institution.

5. Disputes and Chargebacks

• Guests are encouraged to contact us directly to resolve any payment disputes before initiating a chargeback.
• Unauthorized chargebacks may result in additional fees and could affect future bookings.

6. Contact Us

If you have questions or need assistance with refunds, please contact us: