Our
Payment Policy

1. Accepted Payment Methods

• Credit and Debit Cards: Visa, MasterCard, American Express, and Discover
• Cash (in local currency)
• Online Payment Platforms (if applicable)
• Bank Transfers (subject to prior arrangement)

2. Deposit Policy

• A deposit may be required to confirm your reservation. The amount will be communicated at the time of booking.
• Deposits are generally non-refundable unless stated otherwise in the cancellation policy.

3. Payment Timing

• Full payment is due at check-in unless specified otherwise.
• Advance payments may be required for special packages, group bookings, or long stays.

4. Taxes and Fees

• All rates are subject to applicable taxes and service charges, which will be clearly detailed during the booking process.
• Additional fees may apply for extra services, such as room upgrades or late check-out.

5. Currency and Exchange Rates

All payments must be made in the local currency unless otherwise specified. Exchange rates for foreign currencies may vary, and guests are responsible for any conversion fees charged by their financial institutions.

6. Refunds

• Refunds, if applicable, will be processed to the original payment method within [Insert Timeframe].
• Refund eligibility is subject to our cancellation and deposit policies.

7. Disputes and Chargebacks

• Guests are encouraged to contact us directly to resolve any payment disputes.
• Unauthorized chargebacks may result in additional fees and could affect future bookings.

8. Contact Us

If you have questions or require assistance regarding payments, please contact us: